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Privacy Policy

What information do I collect?

I only use your Personal Information, including your email address, phone number, or both, for the purposes you have consented to and as set out in my privacy policy. I do keep track of user visits using standard web server traffic logs for my own internal statistics gathering processes. I collect and use information by following the Canadian Code of Ethics for Psychologists, the Standards of Practice, and PIPA regulations.

Confidentiality notice

It is a good idea to avoid sharing confidential information pertaining to the therapeutic process through email or text. Please be aware that all emails are retained in the logs of your and my Internet service providers. While it is unlikely that someone will be looking at these logs, they are, in theory, available to be read by the system administrator(s) of the Internet service provider. Remember that emails are not completely secure or confidential. You should also know that any emails, calls, or texts I receive from you, and any responses that I send to you, become a part of your legal record.

Once we have begun working together, I keep a file in which I collect private information, progress notes, and copies of our communications, for the purpose of continuity of care and responsible care.

How is the information used?

Any information you provide to me will be kept confidential, and is not used or disclosed for purposes other than those set out herein, nor is this information shared with third parties unless I have reasonable grounds to believe a minor or other vulnerable people are at risk, that you are in immediate danger of harm to yourself or others, or if my files are subpoenaed by court or the WCB. Any data that is logged through your use of this website is used by me to determine website usage statistics, such as page views and clicks, in order to improve and personalize my web site layout, content and services, and for the purpose of advertising and marketing.


This website may contain links to other sites. Please be aware that I, Consuelo Arriagada, am not responsible for the privacy practices of other such sites. I encourage my visitors to be aware when they leave my site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website and my professional practice.

Privacy policy and changes

This Privacy Policy is subject to change as I, Consuelo Arriagada, continue to modify and improve my practices and policies in order to serve the privacy interests of my users.

Further questions or concerns

You may direct any questions or concerns to:

Consuelo Arriagada, M.Ed., RPsych

I will respond to your questions or concerns as quickly as possible.

Interested in talking?

Contact me today to make an appointment,
or feel free to ask about my services